How long will the shipping take?

Delivery time will be shown at check out.


Is there any warranty?

We offer a 6 month warranty, for more details please refer to our warranty policy.


Why there is no update for my parcel tracking status?

Tracking status goes live when your board lands in the destination country, until them it remains “in transit”.


Can I reach the top speed and get the best range when I ride?

Our data was measured under ideal conditions. Some factors that could affect your speed and range are: rider's weight, terrain, wind resistance, temperature, speed and brake mode. Our date values are only for reference, and in practical use, there may be significant differences due to different conditions.