Yes. All the prices in our store are in US dollars. But the currency conversion tool may automatically convert US dollars into your local currency to display. And when you checkout. Your PayPal or credit card will automatically convert your local currency into US dollars. So don't worry. No matter which currency you use. You can easily complete the purchase.
1. We spend very little money on advertising. Almost half of our customers buy through friends' introduction or recommendation, so we save a lot of advertising expenses.
2. We has low profit. Most Eboard companies have about 20-40% profit. We keep only 10% profit per board.
3. We use Shopify to build our website and PayPal to collect the payment. which collect only 3.9% (Shopify 0.5%+PayPal 3.4%) transaction fee. While Amazon collect 15% transaction fee. which means when you pay $100, you save $11 on your side.
Yes. Usually, you'll learn it in 1 minute, even if you don't have any traditional skateboarding experience.
Yes. High quality electric skateboard is safe. It uses regular and reliable battery, controller, motors, deck, etc. to ensure the reliability of your riding. It also improves the maneuverability of your riding by optimizing the acceleration and braking curve of the controller, so that you can control it at will. As long as you do not blindly ride at high speed on poor condition roads, it is very safe. However, please always wear a helmet.
Electric skateboarding is super fun and interesting. Its essence is to add an electric power system to the traditional skateboard, so that you don't have to pedal the ground to push your board. You could just use the wireless remote to control the acceleration, deceleration, uniform speed riding and braking of the skateboard through Bluetooth connection. And Tynee use the Hobbywing controller which is famous for its smooth control. Its acceleration and braking curve are super linear and smooth. You can control it at your will. And because you use the center of gravity of your body instead of the handle or steering wheel to control its steering, you will feel very interesting and exciting. Especially when you riding at the high speed like 35-45km / h, the feeling of breaking the wind is very exciting. In addition, it is more stable than ordinary electric commuting tools like scooter and Balance car since it has four wheels, and its weight is only 7-8kg, which is lighter and more portable than scooter and electric bike. It's the best electric commuting tools with fun and portability.
This question depends on the design of the electric skateboard and the quality of the parts used. In order to pursue profits and reduce costs, many electric skateboard manufacturers use inferior accessories or use accessories that are inconsistent with the claimed quality to false publicity. For example, we all know that the deck made of Canadian maple is very good, so now even the most rubbish skateboard manufacturers on the market also claims their deck use Canadian Maple, but in fact they use very poor quality and very rubbish deck which we will never use. In addition, in order to improve the torque of the skateboard and win in the acceleration test, some manufacturers greatly increase the max current of the controller, which greatly increases the possibility of failure of electronic components. And too high current will lead to more heating (P = I2R), then high temperature will speed up the demagnetization of the magnet in the motors. For this kind of skateboard, the answer is not durable.
Tynee insists on only using regular and reliable parts to produce electric skateboards and combined with reasonable and reliable design, Tynee electric skateboards are very durable. For most people, as long as you take good care of it and keep it away from water, there is no problem in using it for at least 3-5 years and then maybe you need to replace the battery due to lithium battery decay. However. Even if you meet a small problem, the modular design of Tynee board make it very easy for you to replace the part and fix it.
Tynee is a pure electric skateboard B2C company. The founder graduated from mechanical engineering and automation major of a well-known university. The team of the company is very young, all born from 1990. Determined to make a difference and change the world a little bit. We want to be a simple customer oriented electric skateboard company, By making full use of the developed manufacturing industry in China, combines with the accumulated technology and experience in the electric skateboard field, make good products at good price, then remove all middlemen and sell them directly to customers on Shopify at a very low price, (Since Amazon charge 15% commission on sales which means customers need to pay an extra 15% cost of the price on Amazon. We use Shopify to sell the products to customers so that we could reduce most of the sale cost and give the customers the lowest price.). And we ourselves provide all kinds of customer service for customers directly. In the whole process, Tynee provides customers with good products and good services without any other hidden charges. Tynee is such a simple company.
Don't worry, the board is 100% brand new. Because every board need to pass the discharge QC test before it leave our factory. We don’t step on it but we let the motors rotate in the air and discharge the battery. So all the boards have a record.
Belt motors have more torque, more comfort (because it has 4 free wheels. and free wheels has thick tires to reduce shock) and stronger braking than hub motors. but you need to replace the belt after the belt breaks. and belt motors board will have more noise than hub motor board.
Hub motor is quieter and easier to maintain than belt motor (because you don't need to replace the belts). And it's cheaper than belt motor. but it's less in torque, comfort, and braking.
In a word, if you want more performance and better riding experience, please choose belt motor. if you want quiet and easy to maintain. please choose hub motor.
For myself (Aiden), I like belt motor more than hub motor, and replace the belt is easy and cheap, but I can get more powerful torque and comfortable riding experience.
First of all, in terms of the design of the whole skateboard, Tynee's design team customized and optimized all the components that affect the riding experience according to many years of experience in electric skateboard riding. Tynee first considers what we need and how to do the best, and then do it and make it the best. While many electric skateboard brands on the market, first look at what public and cost-free molds are available in the market, and then buy the existing parts at a low price and use them on their boards regardless of the actual use experience. Such a product is more like a piecemeal product than a whole product, and the actual use experience will not be very good. Tynee hopes to bring customers excellent product quality and riding experience. Therefore, based on 4 years of experience in electric skateboard design, manufacturing, use and feedback, Tynee has customized and optimized the design of all parts, including hobbywing ESC, truck, deck, battery and motor... All these parts are more like a perfect whole, It can provide customers with excellent durability and near perfect riding experience.
Secondly, Tynee uses better components than most brands.
For example, many E-board brands on the market use poor experience controllers (ESC). A good controller is equivalent to the heart of a E-board. At present, Hobbywing's controller is recognized as the best controller on the market. It is extremely smooth, has the best riding experience, and has excellent quality and durability. However, there are many E-board brands do not use it because of the higher price and continue to use other brands controllers. Based on the Standard controller of Hobbywing, Tynee cooperated with Hobbywing to directly integrate the controller into the radiator, which greatly improved the heat dissipation effect of the controller and greatly improved the performance and durability, which is rare in the market.
Also. For the deck. The deck is a part that directly contacts the feet. Its quality is not only related to safety, but also related to the riding experience of the whole board. Tynee uses the deck made by the deck manufacturer who has worked for Evolve for many years. Its price is indeed more expensive than that of other smaller deck manufacturers, but its failure rate may be less than 1 / 10 of that of other brands of decks, And it has a better foot feel. Imagine if you buy an electric skateboard and the deck cracks or breaks after you use it for 8 months (this happens a lot). Will you feel depressed? Even if the manufacturer is willing to provide you with after-sales service, it will takes a lot of time to wait and replace it.
And for the Truck. After trying almost all the trucks on the market, Tynee found that only Paris V3 has the best riding experience, it has fantastic carving experience and also very stable at high speed. This is why Paris truck has always been the most popular truck in the world. And why use Paris V3 instead of V2, because Paris V2 will cause death wobble when riding at high speed, while Paris V3 does not have this problem. Therefore, on the basis of Paris V3, Tynee manufactures PE (Paris Electric) truck and reduces the center of gravity by 0.16 inch (4mm), making it closer to the ground, more stable at high speed and more suitable for electric skateboards. Then use the best aluminum and steel axle to produce it. We are confident in its quality and provide it with lifelong warranty.
For the motors. There are many motor brands on the market. At present, the best motor brands are Hobbywing and DXW(the one Evolve uses) motors. You can't go wrong in choosing these two motors. The quality of other motor brands such as Unite and FLD is also good, and their prices will be cheaper. Tynee uses Hobbywing motors at present and it has the advantages of high manufacturing accuracy, lighter weight and more exquisite appearance. Tynee may also choose Unite and FLD motors in the future because of cost reduction.
Different electric skateboards are suitable for different people and requirement.
① If you are a beginner and want to experience the electric skateboard, please choose Tynee Board Classic. Which has good quality, good controllability and comfortable riding experience, and the hub motors need little maintenance.
② If you need more comfortable riding experience, please choose Tynee Board Ultra. Which has better shock absorption effect, more comfortable riding experience and stronger torque.
③ If you pursue best controllability, best torque and best shock absorption, Please go directly to the Tynee Explorer, which has the fastest acceleration, the highest speed, the best shock absorption and the most comfortable riding experience. However, the price is a little expensive.
④ If you want a portable electric skateboard, please choose Tynee Mini 2. It's small, but it's full of power. It's suitable for short distance riding, take it on bus or subway. It's very convenient.
Of course, the above skateboards are all high quality and great skateboards, no matter which one you choose, You won't regret for it .
Absolutely not. Tynee will only use high-quality parts to produce skateboards. The selected parts such as batteries, controllers, motors, boards, etc. are all produced by famous brand manufacturers. Tynee is a brand created by a group of well-educated, righteous and honest young people who don't cheat. What Tynee hates most is the crafty businessmen. Since the founders of Tynee started the business and met many dishonest businessmen, most of them are old businessmen without education. Tynee hopes to have a group of honest young people to enter the business field and create a honest business environment.
Tynee's product philosophy is practical and durable. Unlike other brands that usually do some gimmick publicity, Tynee really focuses on the core of the product, build the product with good quality and provide good customer service. And make it affordable for most customers. That's all Tynee does.
It is not recommended that you ride it on rainy days or wet roads, because the wheels will skid when it meets water and you will easily lose control. In addition, water can also cause damage to the electronic components of the skateboard. So please do not riding on rainy days.
Yes, Tynee board is rechargeable. We provide the original charger together with the board, and according to your order address, we provide the charger corresponding to your country. So, don't worry。
There are several suggestions：
① Do not always use the battery completely empty and then charge it. It is recommended to charge the battery when there is more than 25% left.
② If you want to store the battery for a long time, please charge it every three months.
③ Keep it away from water.
If you are in the United States, the European Union (excluding the United Kingdom), Singapore, Australia, Malaysia, Hong Kong, Taiwan, Vietnam, Thailand, the Philippines, the United Arab Emirates and Russia. fortunately, you do not need to pay taxes, because we have already paid the taxes to the customs during the shipping.
If you are in other areas, you may need to pay a certain amount of extra tax, the amount is generally not very high, it depends on your local customs charges.
For most countries, the tracking information will be updated only when the package arrives in your destination country and finish the customs clearance. Then it will be given to your local UPS or FedEx. Then you will see the transportation route of your package through the tracking number.
Please fill in the exact shipping address when placing the order. If you couldn’t confirm your shipping address temporarily, please do not place the order. After you confirm the shipping address you can place the order.
If you find your shipping address is wrong, please contact us in time and we will correct it for you as soon as possible.
If the package has been sent out when you contact us, We will contact the shipping company to change the address. But we can't guarantee that the address will be changed successfully, If the package is lost or received by others due to incorrect address provided by you. We will not bear the loss. If the address is changed successfully, the shipping company will charge an additional fee which will be paid by you. So please be sure to provide the correct address.
We will check your tracking information.
If the tracking information shows your package has been lost. We will send you a new package for free or you can ask for a full refund.
If the tracking information shows your package has been delivered. Then we will think your package has been delivered successfully. And we won't provide a new free package or refund for you.
Please ensure that the address you provided is correct. If your address is incorrect, your package may be lost.
You can call us or email us by “contact us” at the bottom of our website. Usually, please contact us by email first. If you could send some pictures or videos to show the problem in the email, that will be perfect.
Our customer service will first communicate with you to diagnose where is the problem. Then we send the replacement part to you for free parts. And you only need to pay the shipping cost. After you receive it, you can replace the broken part. Our skateboards are all designed to be modular and it's very easy to replace part. (We are very confident in the quality of our skateboards, we believe there will be very few failures).
Yes, you can. You are welcome to contact us at any time and we will provide you with the after-sale service. But if your warranty is expired and you need to replace a part, you need to buy the replacement part on our website.
As shipping and importing a Tynee board from overseas back to China is much costly, we don't provide return for Tynee boards shipped or delivered.
You can chat with us in real time by clicking the "Live Chat" button at the bottom left of our website or contact us through our contact page! We will be happy to assist you.