As shipping and importing a Tynee board from overseas back to China is much costly, we don't provide return for Tynee boards shipped or delivered.

Generally, you can cancel your order and get refund only when the products are not shipped yet. And you need to email and we will refund you very fast, usually the same day when we read your email of request.

              CANCEL YOUR ORDER

      You can request a cancellation for a refund, as long as your order has not been shipped. 
      • If you would like to cancel an order, please contact our Customer Support team via live chat on our webpage, or email us at with your order number & order email.
      • Orders will be refunded within 7 business days after your cancellation request is received.