Holiday Shipping Notice (February 8 - February 25, 2026)
Dear Tynee Customers,
First and foremost, we want to express our heartfelt thanks for your continued support and trust in Tynee. As the new year begins, we are excited to celebrate the Spring Festival and will be taking a short break to enjoy this special time with our team. Our office and factory will be closed from February 8, 2026, to February 25, 2026.
However, please note that our warehouses in the United States, Europe, Canada, and Australia will remain open and continue processing and shipping orders during this period.
In addition, we want to assure you that your product warranty period will not be affected by this holiday. We will extend all warranties by an extra month to ensure that even if your warranty expires during the holiday, we will assist you with any issues once we return.
Please refer to the table below for important information regarding orders and customer support during this time:
| Region | Order Type | Shipping Time | Customer Support |
| United States, Europe, Canada, Australia | Electric Skateboards | Processed and shipped from local warehouses, arrival in 2-6 business days | Some team members will be on duty, but response may be delayed. |
| United States, Europe, Canada, Australia | Accessories | Shipped after February 26, 2026 when normal operations resume | Some team members will be on duty, but response may be delayed. |
| Outside the US, Europe, Canada, Australia | Electric Skateboards & Accessories | Processed and shipped after February 26, 2026 when normal operations resume | Some team members will be on duty, but response may be delayed. |
You can still place orders during this time, and if you are located in the United States, Europe, Canada, or Australia, orders for Tynee electric skateboards will be processed and shipped from our local US, EU, CA and AU warehouses, you will receive your Tynee board 2-6 business days. However, orders for accessories or any orders from customers outside of these regions will be processed and shipped after we resume operations on February 26, 2026.
While we will arrange for some team members to be on duty during the holiday to answer pre-sale and after-sale inquiries, please understand that we may not be able to respond to all messages immediately. Rest assured, we will address all concerns as soon as we are back in full operation on February 26, 2026.
We look forward to serving you with even better products and services in the year ahead.
Happy New Year to you and your loved ones! We wish you a year filled with health, happiness, and success. Thank you for being a part of the Tynee family!
Best regards,
The Tynee Team