Tynee Explorer FAQ

What's the difference between the Molicel P42A battery and Samsung 50S battery?

The Molicel P42A battery and Samsung 50S battery are same size and same weight. The only difference is Samsung 50S battery has bigger battery capacity so it has longer range. The battery capacity increases about 19% compared to Molicel P42A battery. So you will get about 15-20% more range than Molicel P42A battery. Usually for most customers. Molicel P42A is totally enough. But for some customers who want longest range. The samsung 50S battery is better. So you can choose it according to your demand. 

 

What's the difference between the 175 mm Quick Release Aluminum Alloy Wheels and 150 mm Nylon & Fiberglass Wheels?

The 175 mm wheels use Aluminum Alloy Quick Release wheel hub, it's wider and more stable at high speed. and the aluminum alloy wheel hub is more durable than nylon & fiberglass wheel hub. and you can swap the inner tube for the Quick Release wheel hub in about 30 seconds without any tools. So we suggest you get the 175 mm quick release wheel hub.

The price of 150 mm nylon & fiberglass wheels is much cheaper, but they do not have quick release function. When replacing the inner tube, you need special tools and the tube changing time is long, usually more than 10 minutes. They are also not as stable as metal wheels at high speed.

 

Do I need to inflate the tires of the skateboard when I receive it？

Yes. you need to inflate the tires to about 32-34 PSI air pressure before you ride it. because after long shipping time. the air pressure will be very low. if you ride it with too low air pressure. the inner tubes will be damaged. So after you receive the board. please inflate the tires before you ride it. 

 

How long will the shipping take?

Delivery time will be shown at check out.

 

Is there any warranty?

We offer a 12 month warranty, for more details please refer to our warranty policy.

 

Why there is no update for my parcel tracking status?

Tracking status goes live when your board lands in the destination country, until them it remains “in transit”.

 

Can I reach the top speed and get the best range when I ride?

Our data was measured under ideal conditions (65 kg or 143 lbs rider. 1 speed mode). Some factors that could affect your speed and range are: rider's weight, terrain, wind resistance, temperature, speed and brake mode. Our date values are only for reference, and in practical use, there may be significant differences due to different conditions.